Terms & Conditions

Purchases - The items displayed on the website are a compiled selection of pieces from across the collections. Some items are available via selected gallery stockists or from my Birmingham studio. A couple of times a year I put together a collection of pieces that are available to purchase via the online shop.

Packaging - When carefully wrapping up the pots I regularly use packaging materials that have already been through the recycling process, or I re-purpose ones from previous deliveries. Keeping it as eco-friendly as possible, and ensuring the pieces arrive safely at your door.

Delivery - UK postage is included, with worldwide delivery options available. All items are packaged to withstand the delivery process. Recycled materials will be used wherever possible and the ceramic items are usually double boxed for added protection. Items are sent by an approved courier (most often UPS , DPD or Fedex) and you will receive an email confirmation of your order which will include a tracking number for your parcel(s). Cards are often sent by Royal Mail if the package is small enough for the post box.

**NB. From Jan 2021 the customer may incur further charges such as VAT or a handling fee if based outside of the UK. These are the responsibility of the purchaser.

**NB. Due to the ongoing events in Ukraine, there are some countries that I am currently unable to deliver to, or that I’ve chosen not to make deliveries to at this time. Please contact me for international delivery enquiries, or if you’d like to double check details before making a purchase.

Returns - You have the right to return items within 14 days of purchase. Please return items using the original packaging if at all possible. Refunds will not include postage costs. In the event an item arrives to you damaged, please take a photograph so that we can follow this up.

Reviews - A few notes sent in from previous customers can be found here.

Privacy - Your privacy is important to us. Essential details such as name, address and email are required to fulfill your order or purchase of items. But in keeping with current GDPR guidelines, these details are not held unless you opt in to the mailing list for future contact with the artist.